What We Collect
We are committed to safeguarding customer personal and financial information in the strictest confidence. In order to provide you with individualized service, we and your Financial Advisor (“FA”) collect certain public and nonpublic personal information about you that you provide on applications or other forms, whether in writing, in person, by telephone, electronically or by any other means, as well as information about your account. This may include your name, address, phone number, date of birth, Social Security number, assets, income, purchases, sales and account balances.
How Your Personal Information Will Be Handled
We collect this data to continually offer you the products and services you need to help meet your investment objectives and to effect, administer or enforce transactions you authorize. We do not sell your information to anyone. You have been introduced to us through your FA, who, in most cases, is an independent contractor. We assist your FA in implementing recommendations you have agreed upon. We store some or all of the public and nonpublic personal information you provide to your FA. The FA may also have duplicate information and/or additional public and nonpublic personal information that is not provided to us and he/she may store this information in paper and/or electronically on proprietary or third party software/sites. This may include, but is not limited to, financial planning and/or portfolio analysis software, and customer relationship management systems. Your FA and any of our other associated persons are required to follow our Field Identity Theft Prevention Program policies and procedures in order to safeguard your information which is in their possession while they are associated with us.
To better serve you, we may disclose your information to:
- Our independent contractor FAs, their affiliated businesses, clearing firms, insurance companies, mutual fund companies, third-party administrators, broker/dealers, investment advisers and other such entities that provide services to you on our behalf.
- Affiliates that have been organized to assist in the conduct of our business, and as otherwise permitted by law.
- Companies that perform administrative or marketing services on our behalf, such as transfer agents or printers. These companies will use this data only for the services for which we hired them and are not permitted to share or use this information for any other purpose.
- Your employer with respect to employer-retirement plan assets only, as applicable.
- Your FA, upon leaving us to join another firm, as described below:
We recognize that you have opened an account with us based on the recommendation of your FA. If your FA leaves us, we allow your FA to take with him/her your personal financial information that is in their possession. In doing so, your FA may share your personal financial information with another broker dealer or investment advisor (“New Firm”) and/or maintain your information in paper and/or electronically on proprietary or third party software and/or sites. We have no oversight over your FA’s protection of your information once they have left us. You may request that your FA return to you or destroy your information in their possession upon leaving us.
Opting out. If you do not want your FA to maintain your personal financial information should he/she leave us, and/or allow him/her to share it with anyone else after he/she leaves us, you have the right to opt out. If you have a joint account, we will treat an opt-out direction by a joint customer as applying to all associated joint owners. If you wish to opt out now or any time in the future, please contact us at 800-242-1421, extension 4770, or by mail at Lincoln Investment Planning, LLC, Attn: Privacy Compliance, 601 Office Center Drive, Suite 300, Fort Washington, PA 19034.
Opting in. Should your FA leave us and your primary address is in a state that requires your affirmative consent (e.g., Alaska, California, Illinois, Maine, Massachusetts, Missouri, New Hampshire, North Dakota, Vermont), then you must give your prior written consent to us and your FA to allow your FA to maintain your information in his/her possession, and/or to allow him/her to share it with anyone else after he/she leaves us. You may withdraw your consent at any time by contacting us at 800-242-1421, extension 4770, or by mail at Lincoln Investment Planning, LLC, Attn: Privacy Compliance, 601 Office Center Drive, Suite 300, Fort Washington, PA 19034.
Customers of Financial Institutions: If you are a customer of a bank, credit union, or other financial institution program with which we have a joint marketing agreement (such as under a bank or credit union investment services program) and your FA with whom you work pursuant to that program terminates his/her relationship with us and/or the financial institution decides to enter into a relationship with a new financial services provider, we and/or your FA will share your information with the New Firm so that your account can continue to be serviced, unless your bank, credit union or other financial institution does not approve of such transfer.
Personally identifiable information about you will be maintained by us during the time you are our customer and for any additional time thereafter as required by federal and state laws. We reserve the right to disclose your nonpublic personal information to other third parties not exempt by law and not described above provided we give you 30 days prior written notice, giving you the ability to “opt out/opt in” at that time.
Important Information for California and Vermont Residents:
California residents: For accounts with a California mailing address, we will not share your personal information with a financial company for joint marketing purposes except as required or permitted by law.
Vermont residents: For accounts with a Vermont mailing address, we will not share your creditworthiness information with our affiliates except as required or permitted by law. For joint marketing with other financial companies, we will disclose only your name, contact information, and information about your transactions, unless otherwise required or permitted by law.
How We Safeguard Your Information
With regard to our internal security procedures, we restrict access to your personal and account information to those employees and FAs who need to know. We maintain physical, electronic and procedural safeguards designed to protect your nonpublic personal information - including training and confidentiality agreements with companies that help provide our services to you.
How We Protect You Online
Our concern for the privacy of our investors also extends to those who utilize our websites. We will not sell, share or rent this information to others in ways not disclosed in this statement.
What You Can Do
For your protection, we recommend that you do not provide your account information to anyone. If you believe the confidentiality of your account information may have been compromised or become aware of any suspicious activity relating to your account, please contact Lincoln’s Compliance Department immediately at 800-242-1421, extension 4300. If you have questions about our policy or require additional copies of this notice, please call your FA. You can also print a text-only version of this privacy notice from our website at www.lincolninvestment.com.